Worldwide Shipping Information
| COUNTRY | METHOD | TIME | COST |
| United Arab Emirates | Express |
1 - 2 business days |
AED 30 |
| GCC (Kuwait, Qatar, Saudi Arabia, Bahrain, Oman) | Express |
2 - 4 business days |
AED 70 |
|
USA |
Standard |
6 - 12 business days |
USD 9.99 |
|
|
Express |
3 - 6 business days |
USD 24.99 |
|
UK |
Standard |
6 - 10 business days |
GPB 9.99 |
|
|
Express |
3 - 5 business days |
GPB 25.99 |
|
Europe (France, Germany, Spain, etc.) |
Standard |
8 - 15 business days |
EUR 12.99 |
|
|
Express |
2 - 5 business days |
EUR 39.99 |
|
Asia (excl. UAE) |
Standard |
8 - 12 business days |
USD 14.99 |
|
|
Express |
3 - 6 business days |
USD 29.99 |
|
Australia & New Zealand |
Standard |
8 - 14 business days |
AUD 14.99 |
|
|
Express |
3 - 6 business days |
AUD 39.99 |
|
Rest of the World |
Express |
4 - 7 business days |
USD 69.99 |
Dispatch Time
We aim to dispatch all orders within 24–48 hours (Mon–Fri). During high-demand periods, public holidays, or sales, please allow extra time for processing.Delivery Information
All parcels are sent via trusted couriers. A signature may be required upon delivery. If unavailable, you may receive a redelivery notification or collection instructions.
Order Tracking
Once your order is shipped, you'll receive a tracking code via email. Please check your spam/junk folder if you haven’t received it within 48 hours.Duties & Taxes
International customers are responsible for any customs duties or taxes applicable in their country. If charges are refused and the parcel is returned, all return costs will be deducted from any eligible store creditPre-Orders
If your order includes a pre-order item, the full order will ship once all items are in stock. For faster delivery of available products, we recommend placing separate orders.Return to Sender
Undeliverable orders will be automatically refunded as a store credit (excluding shipping). Please ensure your address details are correct when placing your order.
Delays & Lost Parcels
Sea Palm is not responsible for delivery delays, customs holds, or lost/stolen parcels confirmed as delivered via tracking.Contact Us
For assistance, please contact our customer care team at:📩 help@seapalm.co
📸 Instagram: @seapalmsw